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Coconut Grove | Miami - Florida |
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JOB OPPORTUNITIES - APPLY TODAY - BE PART OF OUR TEAM!
SEVERAL POSITIONS AVAILABLE: ROOM ATTENDANTS | LAUNDRY WORKER | HOUSEPERSON | MAINTENANCE WORKER | NIGHT AUDITOR | FRONT DESK AGENTS | BREAKFAST ATTENDANT
FULL TIME AND PART TIME
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How to apply:
- In person: 2800 SW 28th Terrace - Miami, Florida
- To submit your resume via fax: 305.442.8655 - Attention: General Manager
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Room Attendants / Housekeeper* - Job Description
PART TIME / FULL-TIME |
For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and confomfortable stay.
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
- Change and replenish bed linens, towels and guest amenities, as needed
- Perform deep cleaning tasks, as needed
- Stock, maintain and transport housekeeping supply cart on a daily basis
- Dispose of trash and recyclables
- Respond to special guest requests in a timely, friendly and efficient manner
- Perform guest turn down service, as needed
- Other job-related duties assigned by your employeer
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Front Desk Agents* - Job Description
PART TIME / FULL-TIME
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Additionally, other job-related duties assigned by your employeer
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Night Auditor* - Job Description
PART TIME / FULL-TIME
The Night Auditor will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Night Auditor will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Additionally, other job-related duties assigned by your employeer
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Breakfast Attendant* - Job Description
PART TIME / FULL-TIME
As a Breakfast Attendant, you would be responsible for stocking food and serviceware and for clearing tables for complimentary breakfast buffets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Stock food and serviceware for breakfast buffets
- Clear tables during the complimentary breakfast period
- Ensure tableware is in good and working condition and report any defects for repair
- Retrieve and transport dirty tableware to dishwashing area
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Other job-related duties assigned by your employeer
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Laundry Worker* - Job Description
PART TIME / FULL TIME |
As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), folding, storing and delivering
- Maintain cleanliness of laundry machinery and laundry area
- Maintain stock levels
- Respond to guest service issues in a timely, friendly and efficient manner
- Perform additional laundry services, as needed
- Keep inventory control
- Other job-related duties assigned by your employeer
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Maintenance Worker* - Job Description
PART TIME / FULL TIME |
Maintains the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Performs a variety of repairs and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry. Inspects guestrooms, public space and heart-of-the-house for needed and preventive maintenance. Records and reports completed repairs and items that need further attention or that require placing a room 'out of order.' Keep daily maintenance of the pool, and spa. Other job-related duties assigned by your employeer
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Houseperson* - Job Description
PART TIME / FULL TIME
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean designated areas including, but not limited to, restrooms, public areas, outdoor areas, offices and banquet/meeting/conference rooms
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and aiding room attendants during their shift.
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
- Other job-related duties assigned by your employeer
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Our Values:
Since being founded in 1995, Our Hampton Inn by Hilton Coconut Grove has been a leader in the hospitality industry. Hilton is known to be a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences
- Integrity - We do the right thing, all the time
- Leadership - We're leaders in our industry and in our communities
- Teamwork - We're team players in everything we do
- Ownership - We're the owners of our actions and decisions
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
- Commitment
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* EOE/AA/Disabled/Veteran
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Furthermore, this description is subject to change, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
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